FAQ

How does the Relivaxe EMS Neck Massager work?

It uses gentle EMS pulses combined with soothing heat to relax tight neck muscles and ease everyday tension — like a personal massage at home.

How long should I use it for?

Just 15 minutes a day. It automatically switches off after 15 minutes for a safe, effortless session.

Is it comfortable to wear?

Yes. The lightweight, hands-free design rests naturally around your neck — most people forget it's even on.

How is it charged?

It's USB rechargeable, so you can use it at home, at the office or while travelling.

Who is it for?

Anyone with neck tension from desk work, screens or long days — designed for daily relaxation and self-care.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not happy, contact support@relivaxe.com and we will make it right.

How long does shipping take?

Orders are processed within 24 hours with free UK shipping. You will receive tracking as soon as it ships.