Shipping policy

Shipping Policy

Where We Ship

We currently ship across the United Kingdom.

Shipping Cost

Free shipping on every order — no minimum spend.

Order Processing

Orders are processed within 1–3 business days after purchase. You'll receive a confirmation email with tracking as soon as your order ships.

Delivery Times

Estimated delivery is 5–12 business days after dispatch. Delivery times may occasionally vary during busy periods or due to factors outside our control.

Order Tracking

Once shipped, you'll receive a tracking number by email so you can follow your order every step of the way.

Wrong or Undelivered Orders

If your order hasn't arrived within the estimated time, or you entered an incorrect address, please contact us at support@relivaxe.com and we'll make it right.